Privacy Policy
10, November, 2024
At Scrap Car Hub, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store, and protect your information when you visit and interact with our website, www.scrapcarhub.com. By using the website, you agree to the terms outlined in this privacy policy.
1. Information We Collect
We collect information from you in a variety of ways when you use our Website. The information we collect may include:
a. Personal Information
- Contact Information: When you contact us, request a quote, or use certain services on the Website, we may collect your name, email address, phone number, and address.
- Payment Information: If you purchase services through the Website, we may collect payment information, including credit card details (which are processed securely through third-party payment providers).
- Vehicle Information: When submitting details for a scrap car inquiry, we may collect information about your vehicle, such as the make, model, year, condition, and location.
b. Non-Personal Information
- Usage Data: We may collect non-identifiable data about how you use our Website, such as your IP address, browser type, device type, operating system, and browsing behaviour (e.g., pages viewed, time spent on the Website).
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyse trends. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to provide and improve our services, including:
- To Process Transactions: We may use your personal information to process inquiries, provide quotes, and complete scrap car purchases.
- Customer Support: To respond to your requests, resolve issues, and provide assistance regarding our services.
- Marketing Communications: With your consent, we may send promotional emails or newsletters about our services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email.
- Website Analytics: To improve the functionality and user experience of our Website by analysing usage data.
3. How We Share Your Information
We may share your personal information in the following situations:
- Third-Party Service Providers: We may share your information with third-party companies who provide services such as payment processing, website hosting, customer support, and email marketing. These service providers are required to protect your information and use it only for the purposes for which we have engaged them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., court order, government inquiry).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, but we will notify you of any such transfer.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Withdrawal of Consent: If we rely on your consent to process your personal data, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at scrapcarhub@gmail.com.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of the page. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Scrap Car Hub
Email: scrapcarhub@gmail.com
Phone: +1 437 255 4219
Address: 89 Kempenfelt trail, Brampton, ON, Canada